The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in rooms
Parking
Off-site car park
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Free parking
Off-site car park
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Smoke detectors
Fire extinguishers
Guest Parking
Electric kettle
Services
Housekeeping
Laundry
Dining
Bar/ Lounge area
Business
Business centre
Fax/Photocopying
Spa & Leisure
Garden area
Leisure/ TV room
Room features
Free Wi-Fi in rooms
Heating
Garden furniture
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
33 Main Road,
Romford,
United Kingdom,
RM1 3DL,
Greater London
Map view
street view
33 Main Road,
Romford,
United Kingdom,
RM1 3DL,
Greater London
City landmarks
Park
Raphael Park
1.3
km
Museum
Havering Museum Ltd
880 m
Shopping Area
Worldwide Signings
610 m
Race track
Romford Stadium
2.1
km
Gallery
The Picture Frame Gallery
1.1
km
Cottons Approach
Cottons Park
1.6
km
Hornchurch RM11 1EE
Hylands Park
2.1
km
Mashiters Hill
Lawns Park
2.0
km
Langtons
2.8
km
Park
Bedfords Park
2.9
km
Sandgate Cl
Network Rail JUTSUMS LANE
2.8
km
Hornchurch RM12 4PL
Harrow Lodge Park
3.1
km
Farm
Wellgate Community Farm
3.2
km
Park
Hornchurch Country Park
3.1
km
Crown House
Room Lockdown Escape Rooms
3.0
km
Park
Eastbrookend Country Park
3.3
km
Rainham Rd N
Central Park
3.1
km
Romford RM4 1QL
Bedfords Park Walled Garden
3.0
km
Bower House
3.3
km
Church
St Peter's Church
3.2
km
White Hart Lakes
3.3
km
Park
Havering Country Park
3.6
km
The Chase
Eastbrookend Country Park Millennium Visitor Centre
3.5
km
Nature reserve
The Chase Nature Reserve
3.7
km
Bardag Lake
3.7
km
River Ingrebourne
3.7
km
10 Saint Chad's Gardens
St Chads Park
4.1
km
Victoria Road
Dagenham & Redbridge Football Club Arena
4.4
km
Museum
Valence House
4.7
km
Nearby
Shopping Area
Romford Shopping Hall
510 m
Restaurants
Liana's Tea Shop
890 m
82-84 Market Place The Retailery
Robins Pie & Mash
890 m
Unit 9-11
Tea Pot Cafe
890 m
Romford Shopping Hall 43 Market Place
Sunrise Jacket Potato & Oriental Foods
890 m
Romford Shopping Hall 43 Market Place Unit 103 Romford Shopping Hall
Cafe Liberty
760 m
3 Laurie Walk The Liberty
Golden Lion
800 m
2 High Street
Divan cafe
880 m
13 North Street
Harvester Gidea Park
950 m
91 Main Road Gidea Park
Langtons sandwich shop
1.2
km
7a Station Parade
Gingham Kitchen
930 m
5 Stewards Walk The Liberty
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Convenient Location
Friendly Staff
Noise Disturbances
Room Size
6.8/10
Nice
Rooms
6.7
Location
7.4
Service
7.6
Dining
6.9
Guest reviews
6.8/10
based on 7 reviews
3/5
based on 417 reviews
6.6
6.6/10 based on 2999 reviews
#6 of 6 hotels in Romford based on Tripadvisor
Robert
United States,
March
2024
7.6/10
The hotel is conveniently located just steps away from a shopping mall and train station, making it excellent for easy access to transportation and shopping. The rooms, although tiny and set right onto the road, are cozy and suitable for a short stay. The service from the staff, especially the receptionist doubling up as a bartender, is friendly and helpful. However, there may be some noise disturbances, like loud talking from the staff, that can be bothersome. The dining experience offers a good standard of cuisine, but some areas, like cold and hard food, could be improved. Overall, the value for money is decent considering the convenient location.
Rooms
7.0
The rooms are tiny and set right onto the road, but they are cozy and suitable for a short stay.
Service
9.0
The staff, particularly the receptionist doubling up as a bartender, is friendly and helpful.
Location
9.0
The location is excellent, just walking steps away from a shopping mall and train station.
Dining
7.0
The dining experience offers a good standard of cuisine, but some areas could be improved.
Facilities
6.0
The facilities are adequate for a short stay, but nothing outstanding was noted.
Convenient Location
Noise Disturbances
David
United Kingdom,
February
2024
6.6/10
I stayed in the new build across the road from the main hotel. The room was large enough and lovely, although it could use a few finishing touches. Some staff members were friendly and helpful, others were rude and not accommodating, creating some inconvenience. The location was suitable for my business trip, and the outside areas looked beautiful, although some maintenance issues affected the room. The dining experience was mixed, with some nice options but also some shortcomings. Overall, a stay here had its highs and lows.
Rooms
7.0
The room was large enough and lovely, although it could use a few finishing touches.
Service
6.0
Some staff members were friendly and helpful, while others were rude and not accommodating, leading to some inconveniences.
Location
8.0
The location was suitable for my business trip, and the outside areas looked beautiful, although some maintenance issues affected the room.
Dining
5.0
The dining experience was mixed, with some nice options but also some shortcomings.
Facilities
7.0
Some maintenance issues affected the room, but overall, not bad.
Ian
United Kingdom,
December
2023
7.6/10
I had a lovely stay at the hotel. The rooms were clean, spacious, and exactly what I needed. The staff were helpful, and the breakfast was delightful. However, the room was a bit small and very old-fashioned, and I encountered some bed bugs. Overall, it did the job and provided great value for money.
Rooms
7.0
The rooms were lovely, clean, and spacious, just as I wanted.
Service
9.0
The staff were friendly, polite, and extremely helpful at all times.
Location
8.0
The location was ideal for my business trip and easy to access from the M25.
Dining
7.0
The dining experience was nice, but I wished for more variety in breakfast options.
Facilities
7.0
The facilities were satisfactory and provided what I needed.
helpful staff
old and dated rooms
Ian
United Kingdom,
October
2023
7.0/10
My stay at the hotel was a mixed experience. The room was huge and very comfortable, but it was extremely hot with no way to adjust the heating, so I had to keep the window open facing a busy road, leading to a restless night. The breakfast had a lovely variety, but the smell of smoke in the lovely area was off-putting, possibly due to its proximity to a communal smoking area.
Rooms
7.0
The room was huge and very comfortable, but the heating issue made it uncomfortably hot, and the street noise disrupted my sleep.
Service
8.0
Despite some staff being occupied with personal calls, overall, the service was professional, helpful, and friendly.
Location
6.0
The hotel's location was good, close to the town center, the underground, Romford's market, and shopping areas. However, being in a building annex and noticing a slant on one of the walls raised some concerns.
Dining
7.0
The dining experience was good with a nice selection, but the early closure at 9 pm and the lack of room heating were drawbacks, especially during the winter.
Facilities
7.0
The facilities were decent overall, with a good selection, but improvements in room comfort and dining hours could enhance the overall experience.
comfortable rooms
heating issue
Mike
United Kingdom,
October
2023
7.0/10
The hotel was conveniently located and had basic rooms that met expectations for the price. The dining experience had limited service, but the breakfast was good. The only highlight was the location near the M25 motorway, making it easy to reach the desired destinations.
Rooms
7.0
The rooms could do with updating and looked a bit tired, but they were fully equipped.
Service
7.0
The staff was friendly and helpful, though their overall attitude could be more welcoming.
Location
8.0
The location was the ONLY good thing about this hotel, convenient for reaching destinations and close to the M25 motorway.
Dining
6.0
The dining service had limited options, but the breakfast offerings were satisfactory.
Facilities
7.0
The main building housed the reception and dining area.
Dan
United States,
July
2023
7.0/10
The hotel had clean and comfy rooms, but the conservatory where meals were served was uncomfortably hot. The staff was friendly and professional, though some were not accommodating. The location was convenient for our plans but lacked parking. The dining experience offered tasty options at good value. The beautiful Christmas-themed external areas were a plus for the atmosphere.
Rooms
7.0
The rooms were very clean and comfy but a bit small, making it tight around the bed. The conservatory dining area was unbearably hot and uncomfortable.
Service
7.5
The staff was a mix of very friendly and nice, but some were not accommodating. Housekeeping and laundry were also friendly and nice.
Location
6.0
The hotel's location worked well with our plans, and the buffet style setup was good. However, the ground floor proximity to the exit door with constant traffic and limited parking was a downside. The external areas, especially the bar and conservatory, looked beautiful and very Christmasy.
Dining
8.0
The dining experience was very well cooked and tasty, offering plenty of choices. The full English breakfast option was a plus, though not exactly as advertised.
Facilities
The facilities provided good value for money all around, with a nice atmosphere in the external areas.
Richard
United Kingdom,
June
2023
6.6/10
The hotel is conveniently located near the underground and Romford's market, making it suitable for a night out or event. The staff is very helpful and informative, and the buffet-style breakfast is enjoyable.
Rooms
5.0
The room in the lux category, despite being bigger, was situated over the main road and felt small and dated even with the radiator off and the window open.
Service
7.0
The staff in the kitchen area, by the back fire exit, could be bothersome to guests waiting to use the coffee machine. However, the rest of the service, including housekeeping and laundry, was very helpful and informative.
Location
7.0
The hotel's location is a little out of the way for some needs, but it is near the train station, making it convenient for travelers. It has easy access to the underground, Romford's market, and shopping areas.
Dining
8.0
The breakfast during the poor weather ended early at 9, which might not suit everyone. However, the buffet-style breakfast was very good, allowing guests to help themselves. The Danish pastry was a nice touch.
Facilities
6.0
The hotel provides basic facilities suitable for a short stay. However, improvements in room amenities could enhance the overall experience.
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